Student Administrator

July 18, 2022

Student Administrator

Bangladesh - Sylhet

Job Description

Are you passionate about supporting students to make the most of their time studying abroad? Is inclusive education at the heart of everything you do? Do you get a buzz from working with students? Then, we invite you to join our growing international community. In 2022, UK Graduate successfully expanded its international student recruitment. Due to this expansion, an exciting opportunity has arisen for someone to co-create and deliver the support activities required for our international student cohort across the faculty.

UK Graduate will be delivering English tuition, and we are a UKVI approved English Test centre in partnership with UKMC Global and PSI UK Services.

If you are passionate about supporting students, highly organized and with excellent written and verbal communication skills, and the ability to build relationships with key student support services departments in the centre, then join UK Graduate.

The Role

We are looking to recruit self-motivated and enthusiastic Student Administrators to be part of the UK Graduate Student Administration team. This role plays an important part in providing administrative support to students and the individual colleges and universities across the UK and Europe.

Duties and responsibilities

To handle initial telephone enquiries including customer and general business enquiries and to initiate appropriate follow-up action or distribute calls as appropriate
To amend bookings, often at the last minute, and to inform all necessary departments of these changes
To collect information on daily consumptions ensuring figures are updated and distributed appropriately
To be responsible for all stationery, checking, maintaining and ordering appropriate stock levels, and to ensure that each workstation (Including faxes and printer machines) are adequately supplied
To prepare spreadsheets (e.g. collating financial information, team targets etc) for reporting and decision-making purposes, as directed, using Excel
To complete basic administrative duties, such as photocopying, filing, maintaining spreadsheets and folders and carry out the office purchasing
Accurate data entry (into our CRM system), and ability to effectively communicate requirements to all contributing teams and in-house facility services
Ensure that all relevant event information is communicated in a timely manner to College Departments
Checking students’ documents and contacting students on outstanding documents.
Issuing offer and acceptance letters to students
Provide students with course timetable
Liaising with teachers with any changes to the course

Requirements

Experience within an events and administrative/customer service environment
Excellent interpersonal skills including excellent written and spoken English
Be highly organised with an eye for details and accuracy and ability to cope with strict deadlines
Excellent computer skills with experience in Microsoft Office and internal booking systems
Have a flexible approach to a job, which incorporates a wide range of tasks
Ability to use own initiative and make decisions when necessary
Have a professional telephone manner
Be able to prioritise workload, work well under pressure and cope with deadlines
Attain a good level of knowledge of UK Graduate and our services.
A flexible approach to working, sufficient to be able to work a 6/7 days per week arrangement, work evenings and weekends, and able to work at any location, as reasonably requested.

Position Type

Permanent Position - Full Time

Office based

Job Benefits

Additional pay:

Bonus scheme
Commission pay
Performance bonus

Benefits:

Company events
Employee discount
Referral programme
Wellness programmes

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Salary

Tk 20,000 - 25,000 per month

Application Closing Date

August 31, 2022

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