Level 2 Award for CCTV Operators (Public Space Surveillance)  
in the Private Security Industry

A Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is a pre-requisite for those seeking to work as a CCTV operator in the private security industry. Under the terms of the Private Security Industry Act (2001) individuals working in specific sectors of the private security industry must be licensed by the Security Industry Authority (SIA).

Qualification Overview

OFQUAL QUALIFICATION NUMBER
603/5513/X
PURPOSE AND AIM OF QUALIFICATIONS
Pre-requisite for those seeking to work as a CCTV operator in the private security industry.
ENTRY REQUIREMENTS
Minimum age for registration is 16. Note, individuals must be 18 before they can apply for an SIA licence.
Learners must be able to communicate effectively in English (speaking, listening, reading and writing). Learners should as a minimum have English language skills equivalent to:

 B2 level qualification on the Home Office’s list of recognised English tests and qualifications
 B2 Common European Framework of Reference for Language (CEFR)
• an ESOL qualification at (Level 1) on the Ofqual registertaken in England,Wales or NorthernIreland
 an ESOL qualification at Scottish Credit and Qualifications Framework Level 5 awarded by the Scottish Qualifications Authority (SQA)and taken in Scotland
 Functional Skills Level 1 in English
 SQA Core Skills in Communication at Scottish Credit and Qualifications Framework Level 5
 Essential Skills Wales Communication Level 1
TOTAL QUALIFICATION TIME (TQT)
The Total Qualification time for this qualification is 30. Total Qualification Time represents the total time a learner may take to achieve the qualification, including both guided learning and all other learning.
UNITS
To achieve the qualification, the learner must achieve all of the following two units:

• Principles Of Working In The Private Security Industry
• Principles And Practices Of Working As A CCTV Operator In The Private Security Industry
ASSESSMENT
Assessment is by multiple choice examination,  internally assessed practical demonstration and portfolio of evidence (including written short answer questions).

About the Qualification

Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is a pre-requisite for those seeking to work as a CCTV operator in the private security industry (PSI).

Under the terms of the Private Security Industry Act (2001) individuals working in specific sectors of the private security industry must be licensed by the Security Industry Authority (SIA). One criterion for obtaining a licence is the achievement of a licence-linked qualification. The LASER Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry provides full coverage of the competences specified by the SIA and therefore meets its requirements for a licence-linked qualification.

A Public Space Surveillance (CCTV) licence is required when manned guarding activities are carried out through the use of closed circuit television equipment to:
1. watch members of the public or identify particular people
2. guard against disorder or protect people from assault (this includes using CCTV to stop these things from happening or provide information about them if they do happen)

This includes the use of CCTV in these cases to record images that are viewed on non-CCTV equipment, but excludes the use of CCTV solely to identify a trespasser or protect property.

Successful learners will:

• Know the main characteristics and purposes of the Private Security Industry
• Understand legislation as it applies to a security operative
• Understand arrest procedures relevant to security operatives
• Understand the importance of safe working practices
• Understand fire procedures in the workplace
• Understand emergencies and the importance of emergency procedures
• Understand how to communicate effectively as a security operative
• Understand record keeping relevant to the role of the security operative
• Understand terror threats and the role of the security operative in the event of a threat
• Understand how to keep vulnerable people safe
• Understand good practice for post-incident management
• Understand the purposes of a surveillance CCTV system and the roles and responsibilities of control room team and other stakeholders
• Understand the different types of legislation and how they impact on public space surveillance (CCTV) operations
• Understand the importance of operational procedures in public space surveillance (CCTV) operations
• Understand how public space surveillance (CCTV) systems equipment operates
• Understand surveillance techniques
• Understand different types of incidents and how to respond to them
• Understand health and safety in the CCTV environment
• Demonstrate operational use of CCTV equipment
• Produce evidential documentation

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